Which of the following are key dimensions of service baselining?

The choice highlighting service methods and user actions reflects the essential aspects of service baselining. Service methods pertain to the various functions or operations that a service performs, while user actions represent the interactions and behaviors of users as they engage with the service. Understanding these dimensions is crucial because they provide insights into how the service operates and how users experience it.

By analyzing service methods in conjunction with user actions, organizations can establish a performance baseline that captures normal operational behavior. This baseline allows for the identification of anomalies, trends, and potential areas for improvement. Consequently, monitoring these dimensions enables teams to make informed decisions to enhance user experience and optimize service performance.

The other choices may include relevant metrics, but they do not capture the essential framework of service baselining as effectively as service methods and user actions do. For example, while traffic volume and error rates are important for overall performance monitoring, they are not core dimensions of the service itself, but rather indicators of its performance under different conditions.