Which external tools can be integrated with Dynatrace for issue tracking?

Integrating Dynatrace with external tools for issue tracking enhances incident management and collaboration within DevOps teams. The correct choice includes Jira, GitHub, GitLab, and ServiceNow, which are widely recognized for their robust issue tracking and project management capabilities.

Jira is particularly known for its issue tracking capabilities in agile project management, allowing teams to create and manage tasks effectively. GitHub and GitLab not only facilitate source code management but also provide issue tracking features that enable developers to keep track of bugs and feature requests directly linked to their code repositories. ServiceNow is a powerful IT service management tool that helps in managing incidents, requests, and changes, providing a comprehensive solution for ticketing and service tracking.

These integrations allow Dynatrace to automatically create issues or tickets in these systems when performance anomalies are detected, helping teams respond swiftly to problems and maintain operational efficiencies. Each tool enhances the Dynatrace platform's ability to facilitate communication and collaboration, streamline workflows, and improve overall incident response strategies.