When is an outage problem considered resolved in Dynatrace?

In Dynatrace, an outage problem is considered resolved when there are sufficient successful executions following an event or issue, meaning that the application or service has returned to a stable and functional state. This metric indicates that the system is meeting its expected performance criteria and that users can successfully interact with the application without encountering failures.

Determining resolution based on successful executions is important because it reflects actual user experience and operational capacity, rather than just configuration or monitoring state. It emphasizes the significance of the application functioning properly in real-world scenarios, ensuring that services are reliable from the end-user perspective.

While monitoring locations without failures, the return of monitoring parameters to normal, or restoration of initial configurations may indicate improvements or stabilization, they do not directly affirm that the application is functional from the user's standpoint. Successful executions are a definitive measure for assessing true resolution of an outage.