What happens when a problem is detected multiple times and classified as a frequent issue?

When a problem is detected multiple times and classified as a frequent issue, alerting being automatically disabled is not an accurate representation of reality. In fact, Dynatrace is designed to maintain a proactive approach towards ongoing problems.

With frequent issues, the system typically enhances alerting mechanisms to ensure that stakeholders are informed. Automatic alerts are often triggered to notify relevant teams of the recurring issue, allowing for timely investigation and resolution. The focus is on improving oversight and ensuring that persistent problems receive the attention they require, rather than suppressing notifications. Therefore, while there might be adjustments in how issues are prioritized or categorized, disabling alerts does not align with the goal of maintaining service reliability and performance visibility.

This proactive approach underscores the importance of addressing frequent issues through improved alerting rather than reducing the vigilance around them. By keeping alerts active, Dynatrace facilitates better tracking and allows teams to respond effectively to ongoing challenges.