What does a gray status indicator for Private Synthetic locations signify?

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A gray status indicator for Private Synthetic locations signifies that there is no data available due to ActiveGates being below a specific version. This indicates that the ActiveGates are not meeting the minimum version required for proper functionality, which prevents them from collecting and reporting data back to the Dynatrace platform.

The importance of this status stems from ensuring that the components of the monitoring infrastructure are up to date. If the ActiveGates are outdated, they may lack necessary features or fixes that prevent them from operating effectively, which directly impacts the ability to gather performance data from synthetic monitoring.

In contrast, the other options relate to normal operational statuses or functionality that is not applicable when the indicator is gray. Capacity usage data typically reflects normal conditions but does not pertain to the state of ActiveGates. Similarly, the functionality of all ActiveGates is not assured if their versions are insufficient, and while proper execution of monitors is a desired outcome, it cannot be confirmed when the status indicates that data is unavailable due to version issues.

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