What allows a user to manage all support tickets created for a particular environment?

The option that enables a user to manage all support tickets created for a particular environment is the ability encapsulated within "Manage support tickets permission." This permission allows users to create, view, modify, and track support tickets related to the specific environment they are managing. It ensures that users have the appropriate level of access to effectively handle any inquiries or issues that arise within that environment, thus allowing for an efficient support process.

In contrast, the log viewer primarily focuses on analyzing logs generated by the monitored applications and infrastructure, which is valuable for troubleshooting but does not relate to ticket management. A monitoring admin’s role generally involves overseeing the overall monitoring setup rather than direct interaction with support tickets. Change monitoring pertains to tracking modifications in the application or infrastructure, which, while critical for service stability and compliance, is not directly linked to managing support tickets. Thus, the "Manage support tickets permission" specifically aligns with the need to handle support requests effectively.