Under what condition can you not see usage data per monitor type in Private Synthetic locations?

The ability to see usage data per monitor type in Private Synthetic locations is directly dependent on the operational status of ActiveGates and Synthetic engines. When all ActiveGates or Synthetic engines are down, there's no data being processed or collected regarding the performance and usage of the monitors. Since ActiveGates serve as a bridge between the monitored environment and the Dynatrace platform, their unavailability leads to a complete halt in data communication. This means that the system cannot gather or present any insights or statistics on monitor usage due to the lack of active processing units.

ActiveGates are essential for the functioning of the monitoring infrastructure, and their down status prevents the aggregation of data that would allow users to analyze how different monitor types are performing or being used over time. This condition is critical, as it emphasizes the importance of having operational components in synthetic monitoring setups for accurate data reporting and visibility.

In contrast, scenarios like having a high capacity usage, frequent monitor updates, or functioning ActiveGates do not necessarily hinder the visibility of monitor usage data. High capacity usage may affect performance but does not inherently block data collection, and frequent updates might influence reporting but do not stop the ability to view existing data.