The response time for High SLA under Dynatrace One Premium is:

In the context of Dynatrace One Premium, the response time for a High Service Level Agreement (SLA) is indeed 4 hours. This response time is critical for ensuring that customer inquiries and issues are addressed promptly, allowing businesses to maintain operational efficiency and minimize downtime. A 4-hour response window reflects the high priority that Dynatrace places on service and support, ensuring that customers receive timely assistance to resolve any potential issues that may affect their application performance.

In comparison, other response times such as 2 hours might be applicable to more urgent situations but do not align with the standard for High SLA under this specific offering. The options stating "Next business day" and "4 business days" reflect significantly longer response times, which would not be suited for high priority issues requiring immediate attention. This emphasizes the commitment of Dynatrace to its premium customers, focusing on rapid response and resolution.