How does Dynatrace classify a request that encounters a non-fault-related issue?

Dynatrace classifies a request that encounters a non-fault-related issue as successful because the request has completed its processing without encountering a fault that would typically indicate a true failure. Non-fault-related issues might include performance degradation or slow response times that do not prevent the request from completing successfully.

This classification is significant because it allows organizations to accurately assess the performance and user experience without mislabeling requests that technically fulfill their intended function, despite not meeting performance expectations. By categorizing such requests as successful, Dynatrace provides users with a clearer picture of overall system performance and user satisfaction, allowing for targeted improvements in areas that affect user experience even when there are no outright failures.