Code-level visibility in Dynatrace is not possible if which condition is met?

In Dynatrace, code-level visibility is an essential feature that allows users to see detailed insights into application performance and behavior down to the individual code level. This level of visibility is crucial for diagnosing issues, understanding performance bottlenecks, and improving application reliability.

The correct answer indicates that if the service is of an unsupported technology, code-level visibility will not be available. Dynatrace provides extensive support for a variety of programming languages and frameworks, but if a particular technology stack or framework is not supported, the monitoring capabilities are limited, and code-level insights cannot be gathered. This limitation means that Dynatrace cannot instrument the code for that specific technology, thus bypassing the opportunity to delve into its internal workings and performance metrics.

For the other conditions mentioned: services that are operational but have no calls, being monitored by an older version of OneAgent, or being misconfigured might lead to challenges in monitoring or inadequately reporting data; however, they do not inherently prevent code-level visibility as long as the underlying technology is supported by Dynatrace. In contrast, unsupported technology fundamentally eliminates the possibility of implementing code-level instrumentation, leading to the absence of visibility into the application's code execution.